At Linc, we know what it takes to delight and engage a shopper. We automate resolution of the most pressing shopper needs and know when, how, and where to communicate naturally and intelligently.
ONE PLATFORM FOR VOICE, CHAT AND DIGITAL
WE LEARN & ANTICIPATE NEEDS
Linc’s Cortex AI-based intent engine learns your shoppers’ behaviors through critical data, and helps you understand how best to serve them. We know when to notify your shoppers of their order status, assist in returns, make recommendations, and even interact with them without human agents. But of course, if a human is needed, we give your agents critical insights to efficiently help your shoppers.
WE INTERACT CONVERSATIONALLY
Every shopper wants peace of mind. Our technology offers that reassurance and responsiveness by communicating with shoppers through channels that are integral to their daily lives. Your shoppers can choose to chat with you on Messenger and switch to Alexa without any hiccups. Linc is conversational and configurable.
WE INTEGRATE EASILY
Onboarding has never been easier. Using our proprietary email extraction technology, you can be up and running in less than 10 days.
LINC IS SEAMLESS
Linc is integrated with over 350 logistics and reverse logistics carriers globally. Our cloud-based platform offers simple integration without needing to connect directly to your OMS or Ecommerce Platform.
Your shoppers will be amazed by how good shopping can be
Get your up-close look at how Linc engages shoppers with tracking, returns, exchanges and up-sells.