At Linc, we know what it takes to delight and engage a customer. We automate resolution of the most pressing customer needs and know when, how, and where to communicate naturally and intelligently.
LINC'S AI & SKILLS
WE LEARN & ANTICIPATE NEEDS
Our Linc’s Cortex AI-based intent engine learns your customers’ shopping behaviors through critical data, and helps you understand how best to serve them. We know when to notify your customers of their order status, assist in returns, make recommendations, and even interact with them without human agents. But of course, if a human is needed, we give your agents critical insights to e ciently help your customers.
WE INTERACT CONVERSATIONALLY
Every customer wants peace of mind. Our technology offers that reassurance and responsiveness by communicating with customers through channels that are integral to their daily lives. Your customers can choose to text chat with you on Messenger and switch to Alexa without any hiccups. Linc is conversational and configurable.
WE INTEGRATE EASILY
Onboarding has never been easier. Using our proprietary email extraction technology, you can be up and running in less than 10 days.
LINC IS SEAMLESS
Linc is integrated with over 300 logistic and reverse logistic carriers globally. Our cloud-based RMA engine brings enterprise grade data and service expertise to shoppers with limited integration requirements.
Your customers will be amazed by how good shopping can be
Get your up-close look at Linc's AI and Skills.