Linc’s Resource Library.

Guides, studies, and videos that will get you excited about the future of the customer experience.

Pacsun Case Study

Pacsun Case Study

Order Tracking vs Package Tracking – What do you track?

Order Tracking vs Package Tracking – What do you track?

3 Ways of Configuring your Facebook Messenger Bot

3 Ways of Configuring your Facebook Messenger Bot

D2C Customer Care Automation | Grocery Shop

D2C Customer Care Automation | Grocery Shop

How Customer Care Automation Uses AI, Chatbots and Voice

How Customer Care Automation Uses AI, Chatbots and Voice

The Ridge Case Study

The Ridge Case Study

Empowering Retailers Automated Shopper Assistance

Empowering Retailers Automated Shopper Assistance

Linc Conversational Commerce Voice Assistant – Reordering

Linc Conversational Commerce Voice Assistant – Reordering

PureFormulas Case Study

PureFormulas Case Study

How to Build An Automation First Strategy

How to Build An Automation First Strategy

Linc Conversational Commerce Chatbot – Re-ordering

Linc Conversational Commerce Chatbot – Re-ordering

Using AI to increase customer engagement with automated assistance

Using AI to increase customer engagement with automated assistance

CES Panel | The Experiences They Want The Data You Need

CES Panel | The Experiences They Want The Data You Need

2020 Trends in Customer Experience

2020 Trends in Customer Experience

ShopTalk 2018 – TechStyle Fashion Group uses Botlet Framework for Membership Service

ShopTalk 2018 – TechStyle Fashion Group uses Botlet Framework for Membership Service

Beyond Skin Deep Building Lasting Loyalty With CX

Beyond Skin Deep Building Lasting Loyalty With CX

Lamps Plus Case Study

Lamps Plus Case Study

Superbot 2019 | Monetization Strategies

Superbot 2019 | Monetization Strategies

Find out how to automate 75% of inquiries

Find out how to automate 75% of inquiries

360 Degree Customer Experience: A Holiday Preparation Guide

360 Degree Customer Experience: A Holiday Preparation Guide

CUTS Case Study

CUTS Case Study

The Definitive Guide to Conversational Commerce

The Definitive Guide to Conversational Commerce

Tracking and Return Customer Experience

Tracking and Return Customer Experience

Pura Vida Bracelets – Linc Customer Success Story

Pura Vida Bracelets – Linc Customer Success Story

TechStyle Fashion Group

TechStyle Fashion Group

Investing in an Automated Shopper Assistance Platform

Investing in an Automated Shopper Assistance Platform

Branded Conversational Commerce Voice Assistant

Branded Conversational Commerce Voice Assistant

The Retailers Guide to Live Chat For Your Business

The Retailers Guide to Live Chat For Your Business

Increase ecommerce profitability with chatbots and voice assistants

Increase ecommerce profitability with chatbots and voice assistants

New York Fashion Tech Lab – Keynote

New York Fashion Tech Lab – Keynote

Loyalty is critical for brands – but it’s not just about points and rewards.

Loyalty is critical for brands – but it’s not just about points and rewards.

Maintain Brand Status While Delivering 1:1 Experiences At Scale

Maintain Brand Status While Delivering 1:1 Experiences At Scale

Linc+TechStyle Fashion Group – How to Automate over 70% of your Customer Care

Linc+TechStyle Fashion Group – How to Automate over 70% of your Customer Care

Linc Conversational Commerce Chatbot

Linc Conversational Commerce Chatbot

Consumer Behavior is changing faster than anyone is noticing

Consumer Behavior is changing faster than anyone is noticing

How AI Will Transform Customer Engagement

How AI Will Transform Customer Engagement

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