Of Customer Support Inquiries Offloaded, Reducing Support Costs
To Achieve Your Automated Resolution
Customer Satisfaction (NPS)
Uplift in LTV
Increase in Sales Conversions
Enterprise Brands Trust Linc
Make CX Your Competitive Advantage
Meet Our Digital Workers
Holistic Post-Purchase Order Support Digital Workers
Consultative Selling Digital Workers
Buying Assistance Digital Workers
Save the sale and answer crucial buying support questions whenever or wherever the customer needs assistance. Provide a seamless hand-off to a live or offline agent when necessary, so you’ll never miss an opportunity to help your customers.
Customer Retention Digital Workers
Turn an impulse buyer into a lifetime customer by engaging them with personalized information and opportunities to retain their business.
Drive auto-delivery and subscription awareness to increase sign-ups
Resolve loyalty and membership inquiries
Provide fast warranty registration and claim resolution
Empower Your Customer Support Teams
We believe businesses achieve their highest levels of success when automated solutions work in tandem with talented customer support teams. Linc Digital Workers act as your First Responders to the most common eCommerce use cases and provide a seamless hand-off to your support professionals so they can focus on the issues and inquiries only they can resolve.
Deflect and resolve 85%+ of common inquiries pertaining to products, services and support
Leverage intent-based hand-off to ensure the correct team receives relevant cases
Integrate with industry-leading customer support software solutions
Why Linc?
Discover What Linc Can Do For Your Business
Levis Strauss
"Business Messages creates a stronger customer experience by enabling us to do a better job at ‘hearing’ shoppers, answering their questions and uncovering new ways to delight Levi’s fans.”
Lamps Plus
“Its a win for both our customers and our business because it helps us differentiate in the market, enhance and automate our customer communications, and reduce costs.”
PACSUN
"We partnered with Linc because of their ability to drive engagement with our shoppers after a purchase, automating basic tasks to lessen the burden on our Customer Service agents.”
Pure Formulas
"Linc’s CX Platform enables us to create a superior customer-centric experience, evolve with customer behavior and build loyalty with more personalized and engaging communications.”
Carters Oshkosh
"I loved the text message notifications while I was waiting for my package. The delivery was very quick and I was notified every step of the way, and received day it was promised"
Pura Vida Bracelets
“Linc has helped us achieve an NPS score greater than 80 which has been a huge win for our customer service team and overall as a company."
The Ridge Wallets
“With Linc, we were able to get over 25% of our entire customer base converted into SMS and social network channels where they can be connected with our brand at all times”
CUTS Clothing
"Linc Customer Experience Platform allows us to provide our customers with an innovative and one-to-one experience while building loyalty and brand engagement.”
Schedule a Demo
Schedule a call with one of our customer experience automation experts to start building your conversational AI roadmap
Audit Your Current Customer Experience Solutions
See How Much You Can Save in Customer Support Overhead Costs Through Automation
See Linc Digital Workers Solving Complex Customer Support Inquiries