Transform One-Time into Lifetime.
Linc powers the digital experiences that strengthen relationships with your shoppers.
Transform One-Time
into
Lifetime.
Linc powers the digital experiences that strengthen your relationships with your shoppers.
With personal service that gives shoppers what they want and need in real-time on every device, Linc enables large brands and retailers to build a stronger connection with every shopper and drive results in growth, revenue and customer satisfaction while reducing costs.
Trusted by leading global brands including
Drive
New Revenue
Offer personalized product recommendations, up-sells, campaigns, promotions, and easy natural-language re-ordering.
Increase
Engagement
Give customers self-serve returns and exchanges, and keep them in the loop with delivery and product information.
Cut Support
Overheads
Reduce customer support tickets and calls with more clear tracking emails, proactive updates and deflection to carriers.
Reduce Operations
Costs
Streamline reverse logistics with better returns, predictability and visibility into inbound items and last mile delivery issues.
Serve Your Customers
on the Channels They Use Every Day
Linc connects brands and shoppers through automated customer service, on-demand guided returns and exchanges, instant re-ordering and thoughtful product suggestions.
Linc customers improve the KPIs that matter
Whether you sell shoes or vitamins, lipstick or cameras, casual wear or athleisure, Linc brings you closer to your shoppers and delivers impressive ROI with lower service costs and increased customer lifetime value.
25%
Service Cost Reduction
14%
Returns
Recovered
17%
Recommendation Click Rate
22%
Organic
Opt-In Rate
25%
Service Cost Reduction
14%
Returns
Recovered
17%
Product Suggestion
CTR
22%
Organic
Opt-In
25%
Service Cost Reduction
14%
Returns
Recovered
17%
Product Suggestion
CTR
22%
Organic
Opt-In
Webinar: 5 ways to increase profitability with emerging chat and voice platforms
Watch our free webinar to learn more, and see how Linc converts one-time purchasers into lifetime customers. Click here to view.
“Offering a compelling return experience is something I truly believe increases customer loyalty. Linc was the answer.”
“Our shoppers love the new delivery experience and our WISMO calls are down. Linc has positioned us on the leading edge of customer experience.”
Linc is built to work with the platforms you already use
Linc works with your existing ecommerce, OMS, email marketing, social management, customer support, logistics platforms and solutions including 350+ global carriers.
We ensure your shoppers get the best experience, and you get the best results, all without the expense, risk or headache of a long-term cap-ex project.