Make CX Your Competitive Advantage
From pre-purchase to post-purchase, Linc automated customer care platform helps businesses increase customer engagement on the channels they prefer while reducing customer service support costs.
Linc CX Automation Platform
Brand Awareness
Allow for easy access to your brand from search ads to google messenger. Linc ad to chat functionality can give your customers the quick information they need.
Buying Assistance
Acquire new customers and provide current customers with all the information they need throughout the entire customer journey with Linc’s Full Suite
Consultative Buying
Provide your customers with the timely answers they need to easily find the right products and content on any channel they prefer
Post Purchase
Support order status, tracking and returns through a combination of Notification and self-service
Customer Retention
From loyalty points to easy reorder, provide your customers with the a complete customer experience
CX Insights
Explore articles and guides on the Customer Experience, Conversational AI, Ecommerce, Post Purchase Automation, Conversational Commerce, Live Chat and more
Always Omnichannel
With Linc omnichannel ai platform customer interactions are boundless. Across webchat, social media, 2-way SMS and voice AI platforms, Linc not only makes 24/7 assistance possible, but does so with one unified customer profile.
