The Value of CX Automation
Of Customer Support Inquiries Resolved
Customer Satisfaction (NPS)
Increase in Sales Conversions
Uplift in LTV
Great Brands Trust Linc
Is It a Chatbot?
When is a chatbot not a chatbot? When it solves problems.
Linc’s digital workforce was built to not only answer questions, but truly resolve customer inquiries. Your customers can find the perfect gift for a friend, or process a return, or check their order status all in one conversation without ever having to talk to a human agent. And they can have this experience across any channel they choose, whether it’s chat, email, messaging, or voice.
Meet Your Digital Workforce
Enable your customers to easily find what they want, where they want, when they want, through the channel of their choice by eliminating barriers during the crucial research-before-you-buy stage.
Save the sale and answer crucial buying support questions from your customers. Provide a seamless hand-off to a live or offline agent when necessary, so you’ll never miss an opportunity to help your customers.
Empower Your Customer Support Teams
Linc Digital Workers act as your First Responders to the most common digital retail use cases and provide a seamless hand-off to your agents so they can focus on the issues and inquiries only they can resolve.
Resolve 85%+ of common inquiries
Hand-off support cases to live agents with full context
Intent-based hand-offs to the correct teams
Integrated with all industry-leading customer support platforms
Industry leading resolution rate and conversational experience at a fraction of the time and resource cost.
Discover What Linc Can Do For Your Business
Ready to Get Started?
Schedule a call with one of our customer experience automation experts to start building your conversational AI roadmap
Audit Your Current Customer Experience Solutions
See How Much You Can Save in Customer Support Overhead Costs Through Automation
See Linc Digital Workers Solving Complex Customer Support Inquiries