Choose the #1 Rated Conversational AI Customer Experience Platform

Linc is an Award-Winning Automated Shopper Assistance Platform Recognized as the Leading and Most Trusted AI Solution for Customer Service Automation.

Linc is more than an ai chatbot or live chat feature. We’ve created an intuitive, holistic and customer-centric platform to help businesses, retailers, and enterprise brands offer differentiating services and experiences using an automated assistant via the channels customers use most including; SMS, live chat, chat apps, voice assistants, web and email.

Steven Borreli Founder and CEO CUTS Clothing

Undeniable Customer Engagement Results

“The Linc platform allows us to provide our customers with an innovative and one-to-one experience while building loyalty and brand engagement. With Linc we can get onto the channels that our customers use every day, allowing us to interact with our customers one-on-one. We’ve been able to use key moments in the delivery experience to grow our relationship and get feedback from our customers.”

– Steven Borrelli, CEO, CUTS

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the ridge wallets automates customer care with linc


“Looking at the customer journey holistically is incredibly important to us. We want the characteristics of clarity and ease that we strive for in our product development to ring throughout the entire customer journey, from website navigation to purchase to receiving the product. Linc helps us keep that customer experience seamless.”

Daniel Kane, CEO and co-founder, The Ridge

download the retailers guide to 360 degree customer view

Learn How to Automate Up To 94% of Customer Support Inquiries with Omnichannel Conversational AI

How Can Automating Customer Service With AI Boost Sales and Lower Customer Support Costs?

What  Are the Differences Between AI Chatbots and Customer Experience Platforms and How Do You Choose the Right One for Your Business?

We’ve provided guides, e-books, case studies, articles, and webinars  about the options that are available to you based  upon your unique brand requirements.

optimize customer experience automation strategies

Learn How to Build A Customer Experience Automation Roadmap That Will Retain Loyal Customers

In This Webinar Session, Fang Cheng CEO and Founder of Linc Shows Us How to Take a Pragmatic Approach to Bring CX Automation to Your Customer Experience Strategy to Retain Loyal Customers and Drive Brand Awareness.

Pandemic Proof Your Brand With the Latest INsights In Consumer Behavior Post Covid-19

If you have not already implemented an automation first cx strategy or considered using a conversational ai platform to handle your customer service you need to act fast!

We’ve provided resources and guides to help your business to navigate this new and unchartered territory.

State of the Industry Post Covid-19: CX Automation

2020 Holiday Planning Guide: Post Covid-19

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+1 (408) 809-2797


100 Mathilda Pl #150, Sunnyvale, California 94086