Buying Assistance Digital Workers
Impacts of Buying Assistance Automation
Customer Service Cost Reduction
Net Promoter Score
Automation of All Common Inquiries
Intuitive Promotion Support
Increase Promotion Awareness
The Promotion Awareness Digital Worker provides immediate assistance to your customers by identifying past and present promotions- reducing cart abandonment, increasing CSAT, and ensuring consumers get the value they expect–all without the need to involve a live support agent.
Provide Product Location And In-Store Availability
Sometimes a customer needs their product sooner rather than later, and just because a product is unavailable at one nearby location doesn’t mean it’s out of reach. Linc’s Product and Store Locator Digital Workers find the items your customers need, when they need them, and guide them to the nearest location that has the item in stock.
Deliver Unparalleled Guidance
Nothing stops a sale like unanswered questions. Linc’s Buying Assistance Digital Worker leverages our innovative Conversational AI to deliver a modern communication experience that’s nearly imperceptible to a live agent. With the ability to understand complex inquiries and contextual intent, the Buying Assistance Digital Worker seamlessly guides your customers throughout the entire buying-journey conversation.
Linc Customer Experience Platform.
Linc Digital Workers powered by robust conversational AI are the driving force behind our award winning customer experience platform. Seamlessly automate the entire purchasing journey while providing an unparalleled automated shopping experience for your customers.
Discover What Linc Can Do For Your Business
Schedule a Demo
Schedule a call with one of our customer experience automation experts to start building your conversational AI roadmap