Senior Software QA Engineer

Why You Should Join

 

Join us in building the best ecommerce conversational AI SaaS platform to revolutionize how retailers and brands engage with shoppers for post-purchase activities and more. Linc is looking for Senior Software QA Engineers who are passionate about their craft, who thrive on challenge and who believe in success through collaboration – people who would complement our existing team of world class developers!

We offer a fun, dynamic and result-driven environment. If scale and complexity in a high growth startup excite you, Linc is the right place to be.

 

About Linc

 

Linc’s Conversational AI platform delivers automated experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging and voice connected platforms such as Alexa. From brand awareness, to consultative buying assistance to buying assistance, post-purchase and retention, Linc’s platform provides over 85% out of the box automation for all customers’ most commonly asked questions and services.

The end result is higher shopper retention rates and a higher lifetime value with those clients.

As a fast growing startup, Linc has delighted tens of millions of shoppers, and its customer list includes world-class brands like Levi’s, Carter’s, PacSun, Venus, Kimberly-Clark, LampsPlus. Learn more at letslinc.com

 

Responsibilities

 

  • Create detailed, comprehensive and well-structured test plans and test cases
  • Implement best test automation practices
  • Maintain, expand, and improve our automated testing framework
  • Manage test cases and process using test management tools
  • Work with customer success team to triage and identify bugs
  • Collaborate with development team to develop comprehensive testing strategy
  • Plan, develop and execute test coverage for all products
  • Stay up-to-date with new testing tools and test strategies and improve efficiency
  • Perform software releases, monitor builds, regression and unit test status
  • Document design, debugging and testing procedures

Key Qualifications

 

  • B.S. in Computer Science or a related field
  • 5+ years of industry software QA experience for a cloud-based product
  • Ability to create test plans, define testing strategies, and identify high-risk areas
  • Experience with Python testing tools
  • Deep understanding of the latest web technologies, testing processes, tools, cloud deployments, protocols
  • Experience building test and staging environments
  • Programming experience in a Linux/Unix environment
  • Strong communication and collaboration skills

 

Nice to Have

 

  • Experience in managing black box and white box testing
  • Experience with SQL and NoSQL databases
  • Experience with chatbot, such as Alexa, Google Assistant or FB Messenger
  • Experience with load and performance testing
  • Experience with Github, Jira, Jenkins, and other development tools
  • Experience with Javascript or other front end technologies

Or email jobs@letslinc.com if you are interested in this role.

Current Job Openings.

Senior Marketing Manager

Why You Should Join the Linc Team   At Linc, we're building the future of customer experience automation ... Learn More

Customer Success Implementation Manager

Linc is Seeking a Customer Success Implementation Manager to Join Our Team As a Customer Success Implementation Manager ... Learn More

Senior Software Developer

Linc is looking for senior software developers who are passionate about their craft, who thrive on challenge and who believe in success through collaboration Learn More

Full-Stack Software Developer

Linc is looking for full-stack software developers who are passionate about their craft, who thrive on challenge and who believe in success through collaboration Learn More

Machine Learning Engineer

If scale and complexity in a high growth startup excite you, Linc is the right place to be. Why you should join: Join ... Learn More

Senior Machine Learning Engineer

Join us in building the best conversational AI ecommerce SaaS platform to revolutionize how retailers and brands engage with ... Learn More

Software Developer in Test

Linc is Seeking a Software Developer in Test to Join Our Team This Software Developer in Test role is full-time in ... Learn More

Customer Success Engineer

Linc is Seeking a Customer Success Engineer to Join Our Team Key requirements Support the critical implementation and ... Learn More