Omnichannel AI Articles

New Feature: Omnichannel Pickup Assistance & Orchestration Digital Worker

We Have Just Announced the Launch of Our New Omnichannel Pickup Assistance & Orchestration Digital Worker With the new feature, brands and retailers can achieve true omnichannel engagement and seamlessly send automated notifications and create effective 2-way...

Take Advantage of Bespoke Customer Experience for Your Brand

Learn How Your Brand Can Deliver Stellar Shopping Experiences With Bespoke Customer Service When you hear the word “bespoke,” what comes to mind? If you’re like most people, you think of it in relation to suits–one-of-a-kind tailored wonders, which, in contrast to...

Automated Shopper Assistance: What It Is and What It Means for Retailers

What is Automated Shopper Assistance and What Does it Mean For You as a Retailer? Simply put, automated shopper assistance and customer care bridges traditionally siloed systems like customer service, social media management, logistics systems, ecommerce platforms,...

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