Consultative Selling Digital Workers

As consumers shift to researching-before-they-buy online, a common misconception is that businesses can’t deliver the same level of personal service through their sites as they do in their stores. Fortunately, deploying Linc’s Consultative Selling Digital Workers grant individualized consultation and a nuanced understanding of your customers’ tastes. Linc enables your customers to find what they want, where they want, when they want, through the conversational channel of their choice.
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Impacts of Consultative Selling Automation

64%

Of All Conversational AI Interactions are Pre-Purchase

60%

60% Higher Engagement With Opt-In Shoppers

21%

Organic Opt-In Rate

Out-Of-The-Box Support For 300+ Ecommerce Support Services

Upon deployment, the Digital Worker understands over 300 essential services for eCommerce, seamlessly blends knowledge-based capabilities and workflow-oriented use-cases, navigates conversations without hand-crafted decision trees, and delivers realistic “chit-chat” and speech act capabilities that make it feel as if your customers are actually speaking to a live agent.
ecommerce support services
Engage your loyal customers with instant content inspiration

Provide A Tailored Shopping Experience At The Individual Level

Answer complex product detail inquires during the research-before-you-buy process and provide individualized product recommendations based on historical customer
purchasing patterns and a nuanced understanding of your product catalog. This makes finding the right item or getting a question answered such a streamlined experience, the customer will think they have their own personal concierge.

Inspire Your Customers to Buy

Strengthen your customer’s loyalty to your brand by providing valuable, engaging content that turns interactions into actions. Linc’s Content Inspiration Digital Worker delivers everything from brand stories and blogs to recipes, product tips, and industry-specific services like vacation planning from one single automated assistant that functions across any channel your customers use.

inspire your customers to buy
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Seamless Synchronization With Other Digital Workers

Whether a customer has questions about a purchase that has yet to arrive, or an additional purchase they wish to make, the Consultative Selling Digital Worker features a built-in authentication mechanism that allows it to easily remember past interactions and orders so the customer never feels like just another number in the queue.

Linc Customer Experience Platform.

Linc Digital Workers powered by robust conversational AI are the driving force behind our award winning customer experience platform. Seamlessly automate the entire purchasing journey while providing an unparalleled automated shopping experience for your customers.

Discover What Linc Can Do For Your Business

Schedule a Demo

Schedule a call with one of our customer experience automation experts to start building your conversational AI roadmap

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Audit Your Current Customer Experience Solutions

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Learn How You Can Automate 85%+ of Customer Support Inquiries

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See How Much You Can Save in Customer Support Overhead Costs

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Develop a Clear Automation Path Unique to Your Brand and Customer Support Requirements

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See Linc Digital Workers Solving Complex Customer Inquiries