Conversational AI Platform.
Built to Serve, Engage and Sell
Linc’s Conversational AI platform delivers automated experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging and Voice connected platforms.
From brand awareness, to consultative buying assistance to buying assistance, post-purchase and retention, Linc’s platform provides over 85% out of the box automation for all customers most commonly asked questions.
Increase customer lifetime value while reducing service costs.
Customer Service Cost Reduction
Automation of All Inquiries
“Business Messages creates a stronger customer experience by enabling us to do a better job at ‘hearing’ shoppers, answering their questions and uncovering new ways to delight Levi’s fans.”
Google Business Messages and Linc Drive 85% CSAT Scores For Levi Strauss
Two months after launching Google’s Business Messages, Levi’s CSAT scores surpassed 85%
Four months after launch, Levi’s found that this new channel drove 30x more store-related questions than web chat.
Linc CX Automation Platform
From pre-purchase to post-purchase, Linc helps businesses increase customer engagement while reducing customer service support costs
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