Conversational AI Platform.
Built to Serve, Engage and Sell
Linc’s Conversational AI platform delivers automated experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging and Voice connected platforms.
From brand awareness, to consultative buying assistance to buying assistance, post-purchase and retention, Linc’s platform provides over 85% out of the box automation for all customers most commonly asked questions.
Increase customer lifetime value while reducing service costs.
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Customer Service Cost Reduction
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Automation of All Inquiries
“With Linc, we were able to get over 25% of our entire customer base converted into SMS and social network channels where they can be connected with our brand at all times”
~ Daniel Kane, CEO and Co-founder of The Ridge
Over 25% of Entire Customer Base Converted Into SMS and Social Network Channels
The Ridge Increased Customer Engagement Through New Channels
Learn how The Ridge leveraged Linc automated customer care platform to provide their customers with a cohesive experience across the entire buying journey to drive brand loyalty and engagement.
Linc CX Automation Platform
From pre-purchase to post-purchase, Linc helps businesses increase customer engagement while reducing customer service support costs
Brand Awareness
Allow for easy access to your brand from search ads to google messenger, add to chat functionality can give your customers the quick information they need.
Consultative Buying
Provide your customers with the timely answers they need to easily find the right products and content on any channel they prefer
Post Purchase
Support order status, tracking and returns through a combination of Notification and self-service
Buying Assistance
Acquire new customers and provide current customers with all the information they need throughout the entire customer journey with Linc’s Full Suite
Customer Retention
From loyalty points to easy reorder, provide your customers with the a complete customer experience utilizing the power of Linc conversational ai platform
CX Insights
Articles and guides on Customer Experience, Conversational AI, Post Purchase Automation, Live Chat
Schedule a Demo
Schedule a call with one of our experts to start building your AI roadmap.