Conversational AI Platform.

Built to Serve, Engage and Sell

Linc’s Conversational AI platform delivers automated experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging and Voice connected platforms.

From brand awareness, to consultative buying assistance to buying assistance, post-purchase and retention, Linc’s platform provides over 85% out of the box automation for all customers most commonly asked questions.

Increase customer lifetime value while reducing service costs.

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Customer Service Cost Reduction

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Automation of All Inquiries

business messages boosts csat scores levis strauss case study

“Business Messages creates a stronger customer experience by enabling us to do a better job at ‘hearing’ shoppers, answering their questions and uncovering new ways to delight Levi’s fans.”

rico arrastia levi strauss

Rico Arastia

VP Product Experience | Levi Strauss

Google Business Messages and Linc Drive 85% CSAT Scores For Levi Strauss

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Two months after launching Google’s Business Messages, Levi’s CSAT scores surpassed 85%

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Four months after launch, Levi’s found that this new channel drove 30x more store-related questions than web chat.

Linc CX Automation Platform

From pre-purchase to post-purchase, Linc helps businesses increase customer engagement while reducing customer service support costs

Brand Awareness

Allow for easy access to your brand from search ads to google messenger, add to chat functionality can give your customers the quick information they need.

Linc Conversational AI Software Solutions for Retailers

Consultative Buying

Provide your customers with the timely answers they need to easily find the right products and content  on any channel they prefer

Post Purchase AI

Support order status, tracking and returns through a combination of Notification and self-service

Buying Assistance

Acquire new customers and provide current customers with all the information they need throughout the entire customer journey with Linc’s Full Suite

Conversational AI Customer Retention

Customer Retention

From loyalty points to easy reorder, provide your customers with the a complete customer experience utilizing the power of  Linc conversational ai platform

CX Insights

Articles and guides on Conversational Commerce, the Customer Experience, Conversational AI, Ecommerce, Post Purchase Automation, Customer Retention Live Chat and more

Schedule a Demo

 

Schedule a call with one of our experts to start building your AI roadmap.