Conversational AI Platform.
Built to Serve, Engage and Sell
Linc’s Conversational AI platform delivers automated experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging and Voice connected platforms.
From brand awareness, to consultative buying assistance to buying assistance, post-purchase and retention, Linc’s platform provides over 85% out of the box automation for all customers most commonly asked questions.
Increase customer lifetime value while reducing service costs.
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Customer Service Cost Reduction
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Automation of All Inquiries
“Business Messages creates a stronger customer experience by enabling us to do a better job at ‘hearing’ shoppers, answering their questions and uncovering new ways to delight Levi’s fans.”
Rico Arastia
VP Product Experience | Levi Strauss
Google Business Messages and Linc Drive 85% CSAT Scores For Levi Strauss
Two months after launching Google’s Business Messages, Levi’s CSAT scores surpassed 85%
Four months after launch, Levi’s found that this new channel drove 30x more store-related questions than web chat.
Linc CX Automation Platform
From pre-purchase to post-purchase, Linc helps businesses increase customer engagement while reducing customer service support costs
Brand Awareness
Allow for easy access to your brand from search ads to google messenger, add to chat functionality can give your customers the quick information they need.
Consultative Buying
Provide your customers with the timely answers they need to easily find the right products and content on any channel they prefer
Post Purchase AI
Support order status, tracking and returns through a combination of Notification and self-service
Buying Assistance
Acquire new customers and provide current customers with all the information they need throughout the entire customer journey with Linc’s Full Suite
Customer Retention
From loyalty points to easy reorder, provide your customers with the a complete customer experience utilizing the power of Linc conversational ai platform
CX Insights
Articles and guides on Conversational Commerce, the Customer Experience, Conversational AI, Ecommerce, Post Purchase Automation, Customer Retention Live Chat and more
Schedule a Demo
Schedule a call with one of our experts to start building your AI roadmap.
