Linc’s Customer Experience Automation Solutions
Linc is the premier Customer Experience (CX) Automation solution built for modern enterprise retailers to rapidly resolve complex eCommerce use cases through pre-built and extensible Digital Workers that can provide a seamless handoff to a live agent when critical issues arise.
Linc’s patented no-dialog tree technology enables an award-winning customer experience and allows customers to engage in 2-way conversations across all communication channels 24/7, 365 days a year, throughout the entire customer journey.
Holistic Order Support Digital Workers
Consultative Selling Digital Workers
Buying Assistance Digital Workers
Turn browsing into buying by delivering best-in-class dedicated service and all-encompassing assistance on everything from intuitive promotion support and awareness assistance, answering promo code-specific questions (such as expiration dates or invalid applications) to reduce cart abandonment, and providing insight to store inventory and product availability, no matter where or when your customers feel like researching or buying.
Customer Retention Digital Workers
Gain lifelong customers by driving auto-delivery and subscription awareness to increase sign-ups, rapidly resolving loyalty and membership inquiries, providing fast warranty registration and claim resolution, and delivering information your customers need, when they need it, through any channel they use.
Synchronized Conversational Channel Support.
Linc Customer Experience Platform.
Linc Digital Workers powered by robust conversational AI are the driving force behind our award winning customer experience platform. Seamlessly automate the entire purchasing journey while providing an unparalleled automated shopping experience for your customers.
Discover What Linc Can Do For Your Business
Schedule a Demo
Schedule a call with one of our customer experience automation experts to start building your conversational AI roadmap