Retention Assistance.

Retain and Engage Your Loyal Customers

Increase customer lifetime value and turn one-time buyers into lifetime customers with Linc’s Retention Assistance.

Whether its reorder information, loyalty points, refer a friend or subscription details, Linc AI platform provides your customers with the information they need when they want it and on the channel they prefer.


More Repurchases Within 30 Days

Automation For All Inquiries

Painless Loyalty Information

Provide your customers with easy to find loyalty information including loyalty points, rewards and account information.

Easy Reordering For Seamless Purchasing

From product questions to promotion questions, your customers want real-time assistance to their critical buying questions. You’ve spent customer acquisition budgets to get them here, don’t let the unanswered question be the barrier to a successful sales conversion.

Reduce Friction With Subscription and Membership Orders

Allow your customers to have easy access to FAQ’s, membership and subscription information via all conversational channels/

Reduce call center stress by automating the process for seamless answers to all your customers questions.


Opt-in rate across SMS text 33%


Increased engagement – customers get more value via real-time updates

Leveraging Linc Global’s Customer Care Automation Platform, PacSun offers proactive SMS notifications on order status and automates returns to enhance their customer care experience.

Make CX Your Competitive Advantage

From pre-purchase to post-purchase, Linc helps businesses increase customer engagement while reducing customer service support costs

Brand Awareness

Allow for easy access to your brand from search ads to google messenger, add to chat functionality can give your customers the quick information they need.

Post Purchase

Support order status, tracking and returns through a combination of Notification and self-service

Consultative Buying

Provide your customers with the timely answers they need to easily find the right products and content  on any channel they prefer

Buying Assistance

Acquire new customers and provide current customers with all the information they need throughout the entire customer journey with Linc’s Full Suite



From loyalty points to easy reorder, provide your customers with the a complete customer experience


Schedule a Demo


Schedule a call with one of our experts to start building your AI roadmap.