Sign-Up for a Free Audit of Your Current Customer Experience (CX)
In 30 minutes we will analyze the following:
Current automated chat solution
Hand-off to Live Agent rates
Ability to understand Natural Language and robust dialog flow
How you currently understand the customer profile and journey
Ease of information being provided to your customer
How you are detecting sentiment
This audit will provide you with actionable strategies, areas of improvement and show you how your current CX stacks up against other like-minded companies.
Sign up today!