This QA Engineer role is full-time in our Sunnyvale, CA office.

Join us in building the best eCommerce SaaS platform to revolutionize how retailers engage with shoppers for post­purchase activities. Linc is looking for Software QA Engineers who are passionate about their craft, who thrive on challenge and who believe in success through collaboration – people who would complement our existing team of world-class developers! We offer a fun, dynamic and result­driven environment. If scale and complexity in a high growth startup excite you, Linc is the right place to be.

About Linc:

Linc is an AI-powered Customer Care Automation Platform that transforms one time purchasers into lifetime customers through a better than Amazon experience around tracking, returns, exchanges, and reordering. We also allow retailers to re-target and offer cross-sells and upsells based on purchase history rather than browser history. We make this available to e-retailer or brand client via a number of channels including; web, email, text, and the emerging channels of Facebook Messenger and Voice. The end result is higher shopper retention rates and higher lifetime value with those clients.

As a fast-growing startup, Linc has delighted tens of millions of shoppers, and customer list includes world-class brands like Carter’s, P&G, Lamps Plus, GoPro, Vineyard Vines, eBags, and L’Oreal. Learn more at letslinc.com.

Responsibilities:

  • Create detailed, comprehensive and well­structured test plans and test cases
  • Maintain, expand, and improve our automated testing framework
  • Work with customer success team to triage and identify bugs
  • Collaborate with development team to develop comprehensive testing strategies
  • Perform thorough regression and exploratory testing during release cycles
  • Stay up­to­date with new testing tools and test strategies and improve efficiency

Key Qualifications:

  • B.S. in Computer Science or a related field
  • Experience in a Software QA role at a SaaS company
  • Ability to create test plans, define testing strategies, and identify high risk areas
  • Experience with Selenium Webdriver, Protractor, or other automation frameworks
  • Experience with Python or an object­oriented programming language
  • Programming experience in a Linux/Unix environment
  • Strong communication and collaboration skills

Nice to Have:

  • Experience with SQL and databases
  • Experience with chatbot, such as Alexa, Google Assistant or FB Messenger
  • Experience with load and performance testing
  • Experience with Github, Jira, Jenkins, and other development tools
  • Experience with Javascript or other front end technologies

Please email jobs@letslinc.com if you are interested in this role.