Post Purchase.

Post-Purchase Self Service For Greater Brand Loyalty and Overall Lifetime Value

Deliver a seamless branded post-purchase experience that drives additional revenue, reduces WISMO calls, increases loyalty and delights your customers regardless of channel. From track and trace to returns, never miss a moment to provide a positive experience.

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More Repurchases Within 30 Days

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Post-Purchase Recommendation CTR

Track Packages

Take the stress out of waiting for a package by providing a custom built landing page that informs and engages your customers as soon as they make a purchase.

Interact with your customers throughout the post-purchase journey to provide more opportunities to engage and sell anytime and anywhere.

Provide Instant Notifications

Engage and build loyalty through proactive communications throughout the post-purchase experience.

Allow customers to choose to receive notifications on their channel of choice whether it be email, SMS, Facebook Messenger or Voice.

Seamless and Easy-To-Use Return Portal

Never lose a customer to a poor return process again. Take the stress out of returns with a branded and easily accessible returns portal that reduces stress on your customer service teams while increasing brand loyalty and engagement.

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WISMO Calls Are Down and Shoppers Love the New Delivery Experience

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Over 36% of Customers used automated refer-a-friend functionality

Make CX Your Competitive Advantage

From pre-purchase to post-purchase, Linc helps businesses increase customer engagement while reducing customer service support costs

Brand Awareness

Allow for easy access to your brand from search ads to google messenger, add to chat functionality can give your customers the quick information they need.

Post Purchase

Support order status, tracking and returns through a combination of Notification and self-service

Consultative Buying

Provide your customers with the timely answers they need to easily find the right products and content  on any channel they prefer

Buying Assistance

Acquire new customers and provide current customers with all the information they need throughout the entire customer journey with Linc’s Full Suite

Retention

From loyalty points to easy reorder, provide your customers with the a complete customer experience

 

Schedule a Demo

 

Schedule a call with one of our experts to start building your AI roadmap.