Post-Purchase Order Support Digital Workers
Impact of Order Support Automation
Immediate, Proactive Updates And Real-Time Track And Trace
Streamlined Order Modification and Split Shipment Management
Linc’s integration with 400+ carriers provides support for simplified assistance with order modifications, and on-demand support through the channel of your customer’s choice for split shipments, multi-destination and combination orders, all while providing highly accurate estimated delivery dates
Empower Your Customers To Help Themselves
Give your customers the gift of self-reliance by providing fully self-service landing pages for all facets of the post-purchase journey. With the ability to resolve their own issues, you customers benefit from being able to rapidly resolve their own issues efficiently without the reliance of a live agent within the hours of your business’s operation.
Stress-Free In-Store Pickup Orchestration
Intuitive Product Recommendations Based on Past Purchases
Streamlined Returns & Exchanges
Simplify Your Make Good Process
Linc Customer Experience Platform.
Linc Digital Workers powered by robust conversational AI are the driving force behind our award winning customer experience platform. Seamlessly automate the entire purchasing journey while providing an unparalleled automated shopping experience for your customers.
Discover What Linc Can Do For Your Business
Schedule a Demo
Schedule a call with one of our customer experience automation experts to start building your conversational AI roadmap