Solutions Overview.

Built to Serve, Engage and Sell

Linc’s Conversational AI platform delivers automated experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging and Voice connected platforms.

From brand awareness, to consultative buying assistance to buying assistance, post-purchase and retention, Linc’s platform provides over 85% out of the box automation for all customers most commonly asked questions.

Increase customer lifetime value while reducing service costs.

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Customer Service Cost Reduction

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Automation of All Inquiries

Make CX Your Competitive Advantage

From pre-purchase to post-purchase, Linc helps businesses increase customer engagement while reducing customer service support costs

Brand Awareness

Allow for easy access to your brand from search ads to google messenger, add to chat functionality can give your customers the quick information they need.

Post Purchase

Support order status, tracking and returns through a combination of Notification and self-service

Consultative Buying

Provide your customers with the timely answers they need to easily find the right products and content  on any channel they prefer

Buying Assistance

Acquire new customers and provide current customers with all the information they need throughout the entire customer journey with Linc’s Full Suite

Retention

From loyalty points to easy reorder, provide your customers with the a complete customer experience

 

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Over 25% of entire Customer base converted into SMS and social network channels

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The Ridge Increased Customer Engagement Through New Channels

Learn how The Ridge leveraged Linc’s customer assistance platform to provide customers with a cohesive experience across the entire buying journey to drive brand loyalty and engagement.

Schedule a Demo

 

Schedule a call with one of our experts to start building your AI roadmap.