We All Know Returning a Package Can Be a Hassle For a Shoppers and Retailers Alike
Linc omnichannel conversational AI platform makes tracking and returns easy.
Order history is displayed along with return eligibility for each item so the Shopper is never guessing if they can still return a product.
Shoppers Can Receive Alerts by Text or Messenger and Follow a Link Directly to the Tracking Page.
You can provide details of each item in an order and through carrier Integration’s you can provide an accurate ETA and a tracking map
Using your Shoppers order history you can offer personalized recommendations that convert better than other browsing history based recommendations.
With the Linc AI Platform It’s Easy to Capture Customer Feedback
Last mile delivery can have its problems you can quickly gather detail feedback from your customers.
Gain valuable insight into their purchase and delivery experience.
Give Your Warehouse and Product Team Immediate Visibility Into a Return
You can capture a specific reason for that return then shoppers can easily find a store to make their return or get a label to print directly from the portal, this is all done quickly and at your Shoppers convenience.
Not Every Return Has to Be in Lost Revenue With Product Recommendations
Between 1 and 7 Shoppers buy a new product immediately.
Linc’s Customer Care Automation Platform makes it easy for your customers and helps your brand turn one time purchase orders into lifetime customers.