In this video, learn about the new Customer Care Automation solution available for direct to consumer brands.

With the platform’s D2C capabilities, brands can now offer real-time assistance with the convenience customers want, without sacrificing margin. In the battle for loyalty, brands can benefit from the incredibly rich and broad customer data that is used not only to power the automated assistant, but can be integrated into existing systems including CRM and marketing automation platforms, providing a far richer and real-time understanding of customer behavior, and the ability to take immediate actions according to their individual preferences and experiences.

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