Built for Enterprise Solutions.
Enterprise Businesses Rely on Linc to Power Automated Experiences at Scale With Business Critical Reliability at the Forefront.
Built to Scale
With over 100+ pre-built digital workers and a nearly endless amount of customization options, Linc’s platform is scalable for any use case.
Robust 24/7 monitoring and a pre-built architecture for high-availability to ensure your CX strategy can scale.
Linc Support is always on-call to ensure our systems are running so that your services remain reliable during all crucial business moments.
Privacy & Data Insights
Best-in-class privacy and safety protocols ensure the only people seeing your data are the ones that are intended to.
Linc’s open API format allows businesses to easily and securely add new integrations.
GDPR & CCPA Compliance
Linc’s CX Automation platform and features are built and ready out-of-the-box for GDPR and CCPA compliance.
Made For Retail, Great For All
Better, Faster, Smarter Automation
Linc’s extensive integration with leading eCommerce platforms, ESPs, shipping carriers and customer support platforms used by enterprise brands allows us to deliver proactive updates and highly accurate order tracking from the moment a purchase is made. Your customers will benefit from immediate insight to where their order is and when they can expect it from the moment their order is processed.
Modern Support For Modern Problems
Linc’s CX Automation platform is powered by pre-built and extensible Digital Workers. Linc’s foundational Digital Workers can alleviate the inundation of your live support staff and lower operational costs surrounding customer service. Have a use case our pre-built digital workers don’t address? We can custom-build digital workers at the individual level to resolve any issue your organization faces.
A One-Stop-Shop For CX Automation
Hit The Ground Running
Linc’s Digital Workers are capable of engaging in highly contextual conversations by keeping track of, and inferring, context. Powered by our award-winning Conversational AI, Linc Digital Workers possess the ability to deliver personalized and emotive conversations that are so life-like and customer-driven, your customers will think they’re speaking to a live agent.
A Delight For Customers and Staff Alike
Linc’s Customer Experience Automation solutions not only alleviate the stress and frustration of your customers, they delight your support organizations as well. With a firm belief that AI-based solutions need to seamlessly work in synergy with existing agent-facing systems, be it live chat or Contact Center software, Linc aims to deliver an unparalleled customer experience while empowering and complementing your dedicated support teams. Linc deflects and resolves over 85% of your customer inquiries, providing seamless handoffs to live agents when needed, and easily integrates into your existing customer support services.
Linc Customer Experience Platform.
Linc Digital Workers powered by robust conversational AI are the driving force behind our award winning customer experience platform. Seamlessly automate the entire purchasing journey while providing an unparalleled automated shopping experience for your customers.
Schedule a Demo
Schedule a call with one of our customer experience automation experts to start building your conversational AI roadmap