Buying Assistance.
Automated Buying Assistance For Seamless Purchasing
Deliver a seamless purchase experience to allows have satisfied customers across all messaging channels.
Increase customer loyalty and ensure that your customers buy from your brand first.
%
Customer Service Cost Reduction
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Automation of All Common Inquiries
Buy Online Pick Up In Store
As today’s savvy consumer becomes more demanding for the personalized customer experience, one thing is clear- buy online, pick-up in store (BOPIS) is here to stay.
Linc platform helps retailers master BOPIS with automated assistance that provides a holistic customer experience across all channels
Shopping Cart Assistance
Never lose a customer due to question about their shopping cart. Reduce abandoned cart friction by automating your FAQ’s, shipping information, product information and much more.
Linc’s Conversational AI platform automates over 85% of common customer inquiries across all channels, increasing customer satisfaction while reducing customer service costs.
Store Locator
As today’s savvy consumer becomes more demanding for the personalized customer experience, one thing is clear- buy online, pick-up in store (BOPIS) is here to stay.
Linc platform helps retailers master BOPIS with automated assistance that provides a holistic customer experience across all channels
Lamps Plus secures Opt-in rate across SMS text and Facebook Messenger - almost 30%
Improved customer experience – customers get convenience they want, Lamps Plus captures feedback
“Linc’s platform has given Lamps Plus an advantage, and business results. To date, the initiative has been highly successful!”
Angela Hsu, Senior VP of Marketing, Lamps Plus
Make CX Your Competitive Advantage
From pre-purchase to post-purchase, Linc helps businesses increase customer engagement while reducing customer service support costs
Brand Awareness
Allow for easy access to your brand from search ads to google messenger, add to chat functionality can give your customers the quick information they need.
Post Purchase
Support order status, tracking and returns through a combination of Notification and self-service
Consultative Buying
Provide your customers with the timely answers they need to easily find the right products and content on any channel they prefer
Buying Assistance
Acquire new customers and provide current customers with all the information they need throughout the entire customer journey with Linc’s Full Suite
Retention
From loyalty points to easy reorder, provide your customers with the a complete customer experience
Schedule a Demo
Schedule a call with one of our experts to start building your AI roadmap.