The most advanced commerce-specialized
The Most Advanced Ecommerce Customer Service and Engagement Platform.
70% automation off-the-shelf, with endless possibilities.
Linc’s Customer Care Automation platform offers comprehensive post-purchase services off-the-shelf, and provides everything needed to automate additional services, create new branded moments and differentiated experiences.
Essential Services
Solve customer service, loyalty and cost challenges in new ways.
Leverage new channels to create new customer engagement moments, offer solutions to common inquiries and turn customer service moments into new purchases with contextual recommendations.
Learn about Essential Services
Extended Automation
Make unique service and engagement more accessible and convenient.
Create tailored pre-purchase, purchase & post-purchase assistance and engagement. Handle complex inquiries, increase customer engagement moments and differentiate with special services, content and expertise.
Learn about Extended Services
Essential Customer Service and Engagement
Solve customer service, loyalty and cost challenges in new ways.
Leverage new channels to create new customer engagement moments, offer solutions to common inquiries and turn customer service moments into new purchases with contextual recommendations.
Learn about Core
Custom Chat and Voice Use-Cases
Automation that covers pre-purchase, purchase & post-purchase moments.
Handle complex inquiries, increase customer engagement moments and differentiate with content and expertise.
Learn about Botlet Framework
“When customers place an order, they expect real-time updates and answers via new communication methods including Facebook Messenger, Amazon Alexa or Google Assistant. Linc’s AI platform enables us to enhance and automate our customer communications while reducing costs.”
Angela Hsu
Senior Vice President,
Internet Business & Marketing,
Lamps Plus
“When customers place an order, they expect real-time updates and answers via new communication methods including Facebook Messenger, Amazon Alexa or Google Assistant. Linc’s AI platform enables us to enhance and automate our customer communications while reducing costs.”
Angela Hsu
Senior Vice President,
Internet Business & Marketing,
Lamps Plus
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Watch: How Customer Care Automation uses AI, Chatbots & Voice Assistants
Watch our free webinar to learn more, and see how Linc’s platform leverages conversational channels and AI. Click here to view.
Watch: How Customer Care Automation uses AI, Chatbots & Voice Assistants
Watch our free webinar to learn more, and see how Linc’s platform leverages conversational channels and AI. Click here to view.