Linc Resource Library.Guides, studies, and videos that will get you excited about the future of the customer experience.AllLinc Video LibraryCase StudiesE-booksForrester Report: The State of Chat in RetailLevi Strauss & Co. Case StudyHow to Craft Your 2021 Conversational AI RoadmapPersonalization Strategies That Create Seamless Customer ExperiencesHow Brands Win Customers Through Individualized ExperiencesRetailer Customer Experience Trends in 2021The Definitive Guide: How to Scale the Customer ExperienceA Retailers Guide: How to Create a 360 Degree Customer ViewIncrease E-commerce Profitability With AI Chatbots and Voice AssistantsWISMO: Order Tracking vs Package TrackingThe 2020 Retailers Guide to Holiday Planning: Post Covid-19Tracking and Return: Customer Experience AutomationState of the Industry Post Covid-19: CX AutomationLearn Why Your Brand Should Embrace Bespoke Customer ServicePrioritize Customer Support to Navigate the RecoveryCrafting Your CX Automation Roadmap for Optimal EngagementBeyond Skin Deep: Building Lasting Loyalty With CXHow to Build An Automation First StrategyMaintain Brand Status While Delivering 1:1 Experiences At Scale360 Degree Customer Experience: A Holiday Preparation Guide2020 Trends in Customer Experience (CX) ReportHow AI Will Transform Customer EngagementRetail Guide: Investing in an Automated Shopper Assistance PlatformThe Retailers Guide to Live Chat For Your BusinessThe Ridge Case StudyPureFormulas Case StudyCUTS Case StudyPura Vida Bracelets – Linc Customer Care PlatformConversational Commerce Demo: Voice Assistant Return & Re-orderPacsun Case StudyLamps Plus Case StudyLearn Monetization Strategies Superbot Conference 2019The Customer Experiences They Want: The Data You NeedAnnouncing D2C Customer Care Automation Grocery ShopHow Retailers and Brands Use AI to Staff During Peak PeriodsUsing AI Automated Assistance to Increase Customer EngagementCustomer Loyalty is Critical for Retailers: Automate the Shopping ExperienceConsumer Behavior is Changing Fast is Your Brand Prepared?Learn 3 Ways of Configuring your Facebook Messenger BotHow to Handle Complex Customer Inquiries With AutomationRetailers Can Use a Botlet Framework for Membership ServicesHow Customer Care Automation Uses AI Chatbots and VoiceAutomate Over 70 percent of Your Customer Care: Post PurchaseOmnichannel AI Chatbot: Post Purchase Re-OrderingVoice Assistant Reordering: Conversational CommerceAI Chatbot Returns and Exchanges Demonstration
