Linc’s Resource Library.

Guides, studies, and videos that will get you excited about the future of the customer experience.

Using AI to increase customer engagement with automated assistance

Using AI to increase customer engagement with automated assistance

Tracking and Return Customer Experience

Tracking and Return Customer Experience

The Ridge Case Study

The Ridge Case Study

The Retailers Guide to Live Chat

The Retailers Guide to Live Chat

The Retailers Guide to Investing in an Automated Shopper Assistance Platform

The Retailers Guide to Investing in an Automated Shopper Assistance Platform

The Definitive Guide to Conversational Commerce

The Definitive Guide to Conversational Commerce

TechStyle Fashion Group

TechStyle Fashion Group

Superbot 2019 | Monetization Strategies

Superbot 2019 | Monetization Strategies

ShopTalk 2018 – TechStyle Fashion Group uses Botlet Framework for Membership Service

ShopTalk 2018 – TechStyle Fashion Group uses Botlet Framework for Membership Service

PureFormulas Case Study

PureFormulas Case Study

Pura Vida Bracelets – Linc Customer Success Story

Pura Vida Bracelets – Linc Customer Success Story

Pacsun Case Study

Pacsun Case Study

Order Tracking vs Package Tracking – What do you track?

Order Tracking vs Package Tracking – What do you track?

New York Fashion Tech Lab – Keynote

New York Fashion Tech Lab – Keynote

Loyalty is critical for brands – but it’s not just about points and rewards.

Loyalty is critical for brands – but it’s not just about points and rewards.

Linc+TechStyle Fashion Group – How to Automate over 70% of your Customer Care

Linc+TechStyle Fashion Group – How to Automate over 70% of your Customer Care

Linc Conversational Commerce Voice Assistant – Reordering

Linc Conversational Commerce Voice Assistant – Reordering

Linc Conversational Commerce Chatbot – Re-ordering

Linc Conversational Commerce Chatbot – Re-ordering

Linc Conversational Commerce Chatbot

Linc Conversational Commerce Chatbot

Lamps Plus Case Study

Lamps Plus Case Study

Increase ecommerce profitability with chatbots and voice assistants

Increase ecommerce profitability with chatbots and voice assistants

How Customer Care Automation Uses AI, Chatbots and Voice

How Customer Care Automation Uses AI, Chatbots and Voice

How AI Will Transform Customer Engagement

How AI Will Transform Customer Engagement

Find out how to automate 75% of inquiries

Find out how to automate 75% of inquiries

D2C Customer Care Automation | Grocery Shop

D2C Customer Care Automation | Grocery Shop

CUTS Case Study

CUTS Case Study

Consumer Behavior is changing faster than anyone is noticing

Consumer Behavior is changing faster than anyone is noticing

CES Panel | The Experiences They Want The Data You Need

CES Panel | The Experiences They Want The Data You Need

Branded Conversational Commerce Voice Assistant

Branded Conversational Commerce Voice Assistant

360 Degree Customer Experience: A Holiday Preparation Guide

360 Degree Customer Experience: A Holiday Preparation Guide

3 Ways of Configuring your Facebook Messenger Bot

3 Ways of Configuring your Facebook Messenger Bot

2020 Trends in Customer Experience

2020 Trends in Customer Experience

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