Linc Resource Library. Guides, studies, and videos that will get you excited about the future of the customer experience. AllLinc Video LibraryCase StudiesE-booksLevi Strauss & Co. Case Study How to Craft Your 2021 Conversational AI Roadmap Personalization Strategies That Create Seamless Customer Experiences How Brands Win Customers Through Individualized Experiences Retailer Customer Experience Trends in 2021 The Definitive Guide: How to Scale the Customer Experience A Retailers Guide: How to Create a 360 Degree Customer View Increase E-commerce Profitability With AI Chatbots and Voice Assistants CX Automation: Order Tracking vs Package Tracking (WISMO) The 2020 Retailers Guide to Holiday Planning: Post Covid-19 Tracking and Return: Customer Experience Automation State of the Industry Post Covid-19: CX Automation Learn Why Your Brand Should Embrace Bespoke Customer Service Prioritize Customer Support to Navigate the Recovery Crafting Your CX Automation Roadmap for Optimal Engagement Beyond Skin Deep: Building Lasting Loyalty With CX How to Build An Automation First Strategy Empowering Retailers Automated Shopper Assistance Maintain Brand Status While Delivering 1:1 Experiences At Scale 360 Degree Customer Experience: A Holiday Preparation Guide 2020 Trends in Customer Experience Report How AI Will Transform Customer Engagement Retail Guide: Investing in an Automated Shopper Assistance Platform The Retailers Guide to Live Chat For Your Business The Ridge Case Study PureFormulas Case Study CUTS Case Study Pura Vida Bracelets – Linc Customer Care Platform Conversational Commerce Demo: Voice Assistant Return & Re-order Pacsun Case Study Lamps Plus Case Study Learn Monetization Strategies Superbot Conference 2019 The Customer Experiences They Want: The Data You Need Announcing D2C Customer Care Automation Grocery Shop How Retailers and Brands Use AI to Staff During Peak Periods Customer Loyalty is Critical for Retailers: Automate the Shopping Experience Consumer Behavior is Changing Fast is Your Brand Prepared? Learn 3 Ways of Configuring your Facebook Messenger Bot How to Handle Complex Customer Inquiries With Automation Retailers Can Use a Botlet Framework for Membership Services How Customer Care Automation Uses AI Chatbots and Voice Automate Over 70 percent of Your Customer Care: Post Purchase Omnichannel AI Chatbot: Post Purchase Re-Ordering Voice Assistant Reordering: Conversational Commerce AI Chatbot Returns and Exchanges Demonstration