EBooks

89% of customers will ditch a retailer if they have a bad experience– and they won’t come back. In partnership with BrandGarage, this study explores the increased value retailers are placing on AI to alleviate points of friction in their customer service and engagement strategy. Download here.

Consumers are adopting chat and voice platforms faster than any channel before them, but the clear question is ‘What does this mean for retail?’ This Guide clearly lays out the channels, how they differ and what customers expect on each. Download here.

Product Videos

Tracking and Returns

Conversational Commerce – Chatbot

Conversational Commerce – Chatbot Reordering

Conversational Commerce – Voice Assistant

Voice Assistant – Reordering

Events

Live at ShopTalk 18 with Techstyle Fashion Group: Using the Botlet Framework for Automated Membership Service

Live at Shop.Org 17 with Techstyle Fashion Group: Automate Over 70% of Your Customer Care

Webinar – How Customer Care Automation uses AI, Chatbots and Voice Assistants

Webinar – 5 Ways to Increase Profitability with emerging chat and voice platforms

Press & Media

Read more about Linc Global in WWD, Retail Dive, PYMNTS.com, Total Retail and other publications here.

For all inquiries regarding interviews and additional information for analyst reports, or media reporting, please contact:

Mariana Fischbach
pr@letslinc.com
(512) 794-8876