Learning
Series
From notifications to conversations, service to revenue. Download 9 Ebooks that give you your inside track on conversational commerce, and how you can use these channels to blend service, merchandising and sales with customer care automation. Download here.
EBooks
89% of customers will ditch a retailer if they have a bad experience– and they won’t come back. In partnership with BrandGarage, this study explores the increased value retailers are placing on AI to alleviate points of friction in their customer service and engagement strategy. Download here.
Consumers are adopting chat and voice platforms faster than any channel before them, but the clear question is ‘What does this mean for retail?’ This Guide clearly lays out the channels, how they differ and what customers expect on each. Download here.
Product Videos
Education
Customer Videos
Events
2018 New York
Fashion Tech Lab
Keynote delivered by
Linc CEO Fang Cheng
Live at ShopTalk 18 with Techstyle Fashion Group
Using the Botlet Framework for Automated Membership Service
Live at Shop.Org 17 with Techstyle Fashion Group
Automate Over 70% of Your Customer Care
Press & Media
Read more about Linc Global in WWD, Retail Dive, PYMNTS.com, Total Retail and other publications here.
For all inquiries regarding interviews and additional information for analyst reports, or media reporting, please contact: