Linc Resource Library.Guides, studies, and videos that will get you excited about the future of the customer experience.AllLinc Video LibraryCase StudiesE-booksThe Definitive Guide: How to Scale the Customer ExperienceA Retailers Guide: How to Create a 360 Degree Customer ViewIncrease E-commerce Profitability With AI Chatbots and Voice AssistantsCX Automation: Order Tracking vs Package Tracking (WISMO)The 2020 Retailers Guide to Holiday Planning: Post Covid-19Tracking and Return: Customer Experience AutomationState of the Industry Post Covid-19: CX AutomationLearn Why Your Brand Should Embrace Bespoke Customer ServicePrioritize Customer Support to Navigate the RecoveryCrafting Your CX Automation Roadmap for Optimal EngagementBeyond Skin Deep: Building Lasting Loyalty With CXHow to Build An Automation First StrategyEmpowering Retailers Automated Shopper AssistanceMaintain Brand Status While Delivering 1:1 Experiences At Scale360 Degree Customer Experience: A Holiday Preparation Guide2020 Trends in Customer Experience ReportHow AI Will Transform Customer EngagementRetail Guide: Investing in an Automated Shopper Assistance PlatformThe Retailers Guide to Live Chat For Your BusinessThe Ridge Case StudyPureFormulas Case StudyCUTS Case StudyPura Vida Bracelets – Linc Customer Care PlatformConversational Commerce Demo: Voice Assistant Return & Re-orderPacsun Case StudyLamps Plus Case StudyLearn Monetization Strategies Superbot Conference 2019The Customer Experiences They Want: The Data You NeedAnnouncing D2C Customer Care Automation Grocery ShopHow Retailers and Brands Use AI to Staff During Peak PeriodsCustomer Loyalty is Critical for Retailers: Automate the Shopping ExperienceConsumer Behavior is Changing Fast is Your Brand Prepared?Learn 3 Ways of Configuring your Facebook Messenger BotHow to Handle Complex Customer Inquiries With AutomationRetailers Can Use a Botlet Framework for Membership ServicesHow Customer Care Automation Uses AI Chatbots and VoiceAutomate Over 70 percent of Your Customer Care: Post PurchaseOmnichannel AI Chatbot: Post Purchase Re-OrderingVoice Assistant Reordering: Conversational CommerceAI Chatbot Returns and Exchanges Demonstration